All orders are fulfilled within one business day of having been placed. Purrdy Paws ships to all US states, territories, bases, and international countries unless prohibited by law. Shipping is completed Mon – Sat excluding US holidays or any other occurrences in which USPS is closed. Standard free US shipping is completed via USPS First Class Mail. Priority shipping is completed with USPS priority shipping. All international shipments will be shipped by USPS International First Class. Pretty Claws does not guarantee delivery dates with any of these methods. Customers are responsible for providing complete and accurate shipping details. In the event of shipment error Pretty Claws will investigate source of error and has the right to decide final action based on root cause.